Technical Support

X-keys® Support

X-keys Foot Pedal and CourtSmart Software

If you need help getting the X-keys Foot Pedal working with CourtSmart software, please click here for step by step instructions.

X-keys MacroWorks 3

Our free software supporting all of our X-keys USB devices on Windows 2000, XP, and Vista. Download it here: mw3.v1.0.1.7.exe (2.33 MB).

Watch our tutorials for basic programming instructions here: MW3 Tutorials.

ControllerMate for X-keys (for Mac)

  • Mac OS-X support for all X-keys USB devices
  • Free download
  • Now included on X-keys installation discs
  • Supported by OrderedBytes

PS/2 X-keys

The most common problem we encounter with the PS/2 X-keys is people looking for software to use with it. The PS/2 X-keys simply records keystrokes from the keyboard. No software is needed. Instructions for programming your PS/2 X-keys are found on the back (Desktop and Professional models) or in this manual: manxkps2.pdf

Another common problem is not having a keyboard plugged into the PS/2 X-keys. The PS/2 X-keys must have a PS/2 keyboard connected for programming.

USB X-keys

All of our current USB X-keys are supported by MacroWorks II software on Windows 2000, XP,and Vista. If you have an older X-keys (purchased from us before September 2003) you may wish to try our X-keys Macro Recorder software.

If you download and install the indicated software and are still having difficulties, please contact us: tech@xkeys.com.

Mouse Commands

X-keys USB devices support mouse commands in MacroWorks II from a menu in the programming window.

X-keys PS/2 devices can be used to trigger mouse commands in Windows Accessibility Options. For a basic tutorial on setting up your X-keys to trigger Accessibility Options, click here: wamouse.pdf.

Programming Switch Locations

To see the location of the programming switch on our various devices, please visit our Programming Switch Page.

X-keys XK-24 Firmware Update

The XK-24 is currently shipping with Pi3 firmware version 18.  If you have an XK-24 purchased before April 26, 2010, please follow the instructions on this page to update your firmware. 

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